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How matters are handled

A consultation request is a starting point. Professional engagement follows a separate review.

01

Share the essentials

Tell us the topic, locality and how you prefer to be contacted.

02

Preliminary review

The office checks scope, availability and any potential conflicts.

03

Discuss your matter

A consultation is confirmed with the relevant advocate.

04

Agree the next steps

Scope, fees and engagement are agreed before further work.

Screening comes before acceptance

The office checks location, subject, availability and possible conflicts. Further party information and documents should be requested through a restricted channel.

A clear scope for every stage

Consultation, document review, drafting, negotiation, filing and representation are separate activities. The advocate should explain what is included and agree fees and expenses in writing.

Updates with context

Matter updates should identify the responsible advocate, next action and verified dates. Drafting a document is different from a filing acknowledged by an authority.

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